CK77's Privacy Policy —
Your Data, Our Responsibility

1 Scope and Applicability

Ck77 takes your privacy seriously. This Privacy Policy explains what information we collect when you use the ck77 platform — including the website and mobile app — why we collect it, how we use it, and how we keep it safe.

By using the ck77 website or app, you agree to this Privacy Policy. It applies to all registered members, visitors, and anyone who interacts with the ck77 platform in any way.

2 What Information We Collect

Ck77 collects the following types of information to improve your experience and deliver secure services:

Information Provided at Registration

• Full name, email address, and mobile number.
• Date of birth (for age verification).
• Current address and country.
• Preferred language and currency.

Information Collected for KYC Verification

• Scanned copy of National ID (NID) or passport.
• Proof of address (utility bill or bank statement).
• Proof of payment method.

Automatically Collected Information

• IP address and device type.
• Browser and operating system information.
• Activity logs on the platform (gaming history, transaction history).
• Cookie and session data.

3 Purpose of Data Use

Ck77 uses your information only for specific, legitimate purposes. We never use your data for anything beyond what is stated.

• Account management: Registration, login, and profile updates.
• Identity Verification: Completing the KYC process and preventing fraud.
• Transaction Processing: Processing deposits and withdrawals securely.
• Customer Support: Addressing your complaints and inquiries.
• Ensuring Security: Detecting and preventing suspicious activity.
• Legal obligations: Complying with government and regulatory authority requirements.
• Service Improvement: Enhancing the overall platform experience.
• Relevant Communications: Sending important updates and promotional offers (with your consent only).

4 Data Sharing & Third Parties

Ck77 may share limited information in the following specific circumstances and under strict conditions:

Payment Provider

To complete transactions, certain financial details are shared with payment providers such as bKash, Nagad, Rocket, or others. These providers maintain their own security standards.

Game Provider

Third-party game software providers receive only the minimum session data required to run the games. They cannot directly access your personal identification information.

Legal Authorities

In cases involving court orders, government investigations, or legal obligations, ck77 is required to provide the relevant information to the appropriate authorities.

5 Cookie Policy

Ck77's website and app use cookies to enhance your browsing experience. Cookies are small text files stored on your device.

Types of Cookies We Use

• Essential Cookies: To keep your login session active and ensure account security.
• Functional Cookies: To remember your preferred language and settings.
• Analytics Cookies: Analyzing platform usage to improve your experience.

You can disable all non-essential cookies through your browser settings. Please note that doing so may limit some features of the platform.

6 Data Protection Measures

Ck77 uses industry-leading security technologies to protect your data:

• 256-bit SSL Encryption: All data transmissions are fully encrypted.
• Firewall Protection: Advanced firewalls to prevent unauthorized access.
• Two-Factor Authentication (2FA): An additional layer of security for your account.
• Real-Time Monitoring: 24/7 system monitoring and detection of unusual activity.
• Regular Security Audits: Periodic security audits conducted by independent experts.
• Data Backup: Regular backups to secure, encrypted servers.

7 Your Rights

As a ck77 member, you have the following rights over your personal data, guaranteed under international privacy laws:

• Right to Know: You can find out what information we hold about you.
• Right to Access: You can request a copy of the information we hold about you.
• Right to Rectification: You may request the correction of any inaccurate or outdated information.
• Right to Erasure: You may request the deletion of your data under certain circumstances.
• Right to Restrict Processing: You may request that the processing of your data be restricted in certain circumstances.
• Right to object: You can object to your information being used for specific purposes.
• Right to Portability: You can receive your data in a structured, portable format.

To exercise this right, please contact ck77 Customer Support. We typically respond within 30 business days.

8 Children's Privacy

The ck77 platform is strictly for users aged 18 and above. We do not knowingly collect personal information from any minor.

If a minor is found to have registered on ck77, the account will be closed immediately and all associated data will be deleted.

9 Policy Changes

Ck77 may update this Privacy Policy as needed. For significant changes, you will be notified via your registered email and through a notice on the platform.

Continued use of ck77 after any changes takes effect will be considered your acceptance of the updated policy. We recommend checking this page regularly.

10 Contact & Complaints

For any privacy-related questions, complaints, or to exercise your rights, please contact the ck77 support team:

• Live Chat: 24/7 live support.
• Email: [email protected]
• Response Time: Typically within 24–48 hours.

We treat your privacy concerns as our highest priority and are committed to resolving them promptly.